Privacy Policy

1. Who We Are

Premier Texarkana Insulation ("Premier Texarkana Insulation", "we", "us", or "our") operates the website https://www.texarkanainsulation.com and provides professional insulation services in Texarkana, TX and the surrounding region. Our mailing address is 1225 W 5th St, Texarkana, TX 75501. You can reach us by phone at (430) 278-0192 or by email at info@texarkanainsulation.com.

2. Information We Collect

We collect information only when you voluntarily provide it to us. This includes:

• Contact form submissions: your name, phone number, email address, property address, and any message you write when you request an estimate or contact us through our website.
• Phone calls: information you share when you call our office directly.
• Email correspondence: messages and attachments you send to our business email address.

We do not use tracking pixels, behavioral advertising networks, or third-party data brokers. Our website may automatically log standard server data such as IP address, browser type, and pages viewed, collected by our hosting provider and analytics tools for security and performance purposes.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry or estimate request.
• Schedule and complete your insulation project.
• Send project-related communications such as estimate follow-ups and appointment confirmations.
• Improve our website and service offerings.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support core site functionality and to understand aggregate website traffic via analytics tools. These tools may collect anonymized usage data such as pages visited and time spent on the site. You may disable cookies in your browser settings; doing so will not prevent you from using our website or submitting a contact request.

5. Third-Party Services

Our website is hosted on Vercel. Our contact forms may be powered by Tally. These providers process data in accordance with their own privacy policies. We only use third-party services that are reasonably necessary to operate the website and communicate with customers. We do not embed third-party advertising tags or retargeting scripts.

6. Data Retention

We retain your contact information for as long as is necessary to respond to your inquiry and fulfill any related project work, or as required by applicable law. You may request deletion of your personal data at any time by contacting us at info@texarkanainsulation.com. We will honor all reasonable deletion requests within a timely manner.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access or disclosure. Our website uses HTTPS encryption for all data in transit. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of any information you submit.

8. Children

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have received information from a child, please contact us and we will promptly delete it.

9. Your Rights

Depending on your state of residence, you may have rights including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request deletion of your personal data.
• The right to opt out of any marketing communications.

To exercise any of these rights, contact us at info@texarkanainsulation.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the most recent changes were made. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us: